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Refund Policy

Last updated: September 1, 2025

At MinimoodbyNea, our desserts are freshly made to order. Because of the nature of baked goods, we cannot accept returns.

Down Payments

  • A 50% down payment is required to confirm all orders.

  • This down payment is non-refundable, as ingredients and preparation begin once your order is confirmed.

Final Payment

  • The remaining balance is due at pickup or delivery.

  • Accepted payment methods: Zelle, Apple Pay, and Venmo.

Cancellations

  • If you need to cancel, please notify us at least 48 hours before your scheduled pickup/delivery.

  • Cancellations made after this time will result in the loss of your down payment.

Refunds

  • Refunds will only be issued if an error was made by MinimoodbyNea.

  • Dissatisfaction claims must be made within 24 hours of pickup or delivery, and we will do our best to resolve the issue.

Contact

📧 minimoodbynea@gmail.com
📍 Alexandria, VA

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